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Short Answer: Any individual who has pain, or is unhappy with their current state of mobility, and has only gotten so far with previous treatment attempts

 

Long Answer: This list is by no means exhaustive but is included to share some common experiences of people we work with on a daily basis:

 

• Patients who have exhausted their insurance benefit but are only ~80% recovered

• People who are happy with their current course of physical therapy but feel the sessions are too short or are only focused on one body part

• People who have “tried everything” but still have pain or mobility deficits despite all their efforts

• People who are seeking treatment from LGBTQ+ allies who can provide comprehensive compassionate care while understanding and respecting gender identity

• People who are looking for maintenance massage to treat or prevent recurrent orthopedic issues, or for relaxation

• Individuals seeking prenatal or postpartum massage

• People who are seeking a routine full body “check-up” to identify possible risk factors for potential injury

• People who have high deductible plans that require high out of pocket payments for therapy sessions that are too short

• People who “tweaked” something or “slept wrong” and need treatment now, but whose insurance company requires a doctors referral to grant treatment which can take days to come through

• People who are looking for a safe, non-threatening space to address vulnerabilities within their physical bodies

• People with seasonal allergies seeking relief from sinus pressure due to backlog of fluid from inflammation and histamine response

• Patients who have undergone breast cancer treatment including but not limited to lumpectomy, mastectomy, radiation treatment etc. and are still experiencing breast and/or shoulder pain, swelling, and/or mobility restrictions and feel left behind in their recovery

• Patients who are experiencing post surgical swelling or lymphedema

• Patients with lymphedema who are not requiring Complete Decongestive Therapy (CDT)

• People who are looking to begin exercising again after recovery from an injury but don’t know what movements are safe or appropriate

• People who notice asymmetries in power output, stability or functional mobility during recreational activities despite training to correct these asymmetries

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Well, it depends. Always wear or bring clothes that you are comfortable moving freely in that allows for easy access to the region focal to your pain or dysfunction. Exercise shorts and sports bras/tank tops tend to be most helpful. In some cases, such as with traditional massage or if you do not have clothing that allows appropriate access, we ask that you undress to your level of comfort and will utilize draping with sheets to expose necessary areas while maintaining your modesty. That being said, your comfort is most important and we can work around whatever level of clothing you are most comfortable in and still achieve effective results. We are still requiring masks at this time to protect against COVID-19 per current CDC guidelines for healthcare practitioners. We apologize for any inconvenience.

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No, you do not for a couple of reasons. Massachusetts is a Direct Access state which means that patients can be evaluated and treated by a Licensed Physical Therapist without need of a Referral or a Prescription from a Physician, Nurse Practitioner, Dentist, etc. Some insurances do require a Referral or Prescription to authorize payment, however we do not accept insurance so this requirement does not apply to our services. 

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Insurance companies limit how much they pay, dictate when they pay and what treatments they pay for. Oftentimes this can create lost time chasing down payment for sessions that occurred weeks to months ago, resulting in shorter treatment sessions, loss of revenue, and in some cases burnt out therapists. We have decided to focus all of our time and energy on the things that matter most: treating patients with interventions that we find to work best. We have chosen not to wrestle with insurance companies to justify why we should be paid for treatments that have already taken place. 

 

Does everything we’ve stated sound like what you’ve been looking for but are nervous about whether you can afford care? Ask about our sliding scale. 

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If you have found an in-network therapist you trust who provides the results you are seeking, by all means please continue seeing them. For post operative patients, or those injuries that respond best from being seen 2-3x/week, you should absolutely utilize insurance in this case as seeing us instead would be very costly. We are strong believers that each individual practitioner is unique and offers their own skill set, and we encourage seeing anyone you have found to be the right fit for the right ailment.

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We accept cash, check, Health Savings Account (HSA), Flex Spending Account (FSA), and all major credit cards as payment. Please note that cash and check are the preferred methods of payment to avoid costly surcharges incurred with credit card payments.

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PT Everywhere is our electronic medical record (EMR) documentation, scheduling and intake system. The system is HIPAA compliant and your information is protected. You are not required to set up a patient profile, but they provide a patient portal that keeps all of your information, including your home exercise program (HEP) in one organized place. 

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In order to hold your appointment reservation, we require a credit card at time of booking. We do not charge the card, but we do require a credit card on file in case you cancel less than 24 hours prior to your appointment, or no show. Please note that payment is taken at time of session since we do prefer payment be made in cash or check. Thank you for understanding.

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Due to our limited availability, we ask that you notify us at least 24 hours prior to your appointment time if you need to cancel. This allows us to offer time to others who are in need of treatment. We will obtain your credit card information prior to booking your first appointment and will adhere to the following fee schedule for

 

No Shows/Cancellations within 24 hours:

First Offense: 50% charge, waived if appointment is rescheduled

Second Offense: 50% charge

Third Offense: 100% charge 

Fourth Offense: 100% charge and discontinuation of service

Thank you for understanding

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Cancel or reschedule. We will waive the cancellation fee. It's more important that you're honest and we reduce any possible transmission. Some patients and clients are immune compromised. Let's continue to keep everyone safe!